It’s difficult for people to apologize when they do something wrong. It’s even more difficult to apologize when they did not intend to cause harm. Listen or watch on YouTube to Brett Lovett, of FamilyReconcile.com, discuss with Mac and Natalia what an apology is, and how apologizing works to help conflicting parties buildup their relationship.
Part of the series CONFLICT RESOLUTION INSIGHTS FROM BRETT LOVETT’S THE COMPASSION PROJECT AND FAMILYRECONCILE.COM